Frequently asked questions

At Orenda Store, we specialize in selling premium quality ground spices including chili powder, turmeric powder, coriander powder, cumin powder, and more. All our products are sourced from the finest ingredients to ensure the best taste and quality.

To place an order, simply browse through our products on orendastore.com, add the items you wish to purchase to your cart, and proceed to checkout. Follow the on-screen instructions to complete the purchase.

We accept several payment methods, including:

• Mobile banking (e.g., bKash, Nagad, Rocket)
• Debit/Credit cards (Visa, MasterCard, etc.)
• Cash on Delivery (for selected locations)

Yes, we offer Cash on Delivery for selected locations within Bangladesh. If COD is available for your area, it will be shown as a payment option during checkout.

We offer standard and express shipping services within Bangladesh. Shipping costs will be calculated at checkout based on your location and the total weight of your order. For more details, please refer to our Shipping Policy.

Delivery times vary depending on your location. Typically:

• Standard shipping: 3-5 business days
• Express shipping: 1-2 business days
  Please note that these timeframes may vary due to external factors such as courier delays or national holidays.

Currently, we only ship within Bangladesh. However, we are working on expanding our services internationally in the future.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order on the courier’s website.